The Executive’s Guide to Better Listening

April 14, 2013

Good listening—the active and disciplined activity of probing and challenging the information garnered from others to improve its quality and quantity—is the key to building a base of knowledge that generates fresh insights and ideas. Put more strongly, good listening, in my experience, can often mean the difference between success and failure in business ventures (and hence between a longer career and a shorter one).”

The preceding quote is from the latest “DFS Learning e-Blast” article, The Executive’s Guide to Better Listening, by Bernard T. Ferrari.

In this February 2012 McKinsey Quarterly article, the author describes the power of effective listening skills to engage and develop talent, drive innovation, and facilitate organizational results.  We all could use a reminder of the importance of listening and this article provides some tools to help us achieve expertise as effective listeners.  If you want to lead effectively, you need to practice listening skills.

“Throughout my career, I’ve observed that good listeners tend to make better decisions, based on better-informed judgments, than ordinary or poor listeners do—and hence tend to be better leaders. By showing respect to our conversation partners, remaining quiet so they can speak, and actively opening ourselves up to facts that undermine our beliefs, we can all better cultivate this valuable skill.”

Read the short article to learn more!

Mike Osorio, your Dare to be Contagious™ strategist

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